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Instructional Videos & Manuals
 
Setting Your Temperature Controller

1990-2018 Models 2019-2023 Models 2024+ Models

PRIMO 25 Up to PRIMO 5000
& Filling Systems
Depending on Specific Year

PRIMO 25 to PRIMO 250

All PRIMO Melters &
ALL FILLING SYSTEMS

PRIMO 350 & Larger
& Filling System
Depending on Specific Year
PRIMO 350 & Larger
ALL FILLING SYSTEMS


2024 INSTRUCTION MANUALS
PRIMO Melter Manual-Instructions

EZ Systems Manual

AutoShot System Manual

HVISC & X-Treme Filler Manual

Manual- WaxMelters Pour X-Press

Melter & Custom Tank Manual- PRIMO Instructions

Wax Hand Manual- Instructions
TROUBLESHOOTING GUIDES
 
2006-2013 Models 2014-2018 Models 2019-2023 Models 2023+ Models
Melting Tank Troubleshooting Guide 2007-2013 Melting Tank Troubleshooting Guide 2014-2018 Melting Tank Troubleshooting Guide 2019+ Models
Includes 2023
Melting Tank Troubleshooting Guide 2024+ Models
X-Treme Melters, Dip Tanks, WaxHand Tanks, Candle Carving Tanks Troubleshooting Guide 2007-2013 X-Treme Melters, Dip Tanks, WaxHand Tanks, Candle Carving Tanks Troubleshooting Guide 2014-2018 X-Treme Melters, Dip Tanks, Candle Carving Tanks Troubleshooting Guide 2019+ Models Melting Tank Troubleshooting Guide 2024+ Models
For ALL 2024 Tanks
Wax Dispensing System Troubleshooting Guide 2007-2013

Wax Dispensing System Troubleshooting Guide 2014-2018

Wax Dispensing System Troubleshooting Guide 2019+ Models

Wax Dispensing System Troubleshooting Guide 2023+ Models

Pour X-Press System Troubleshooting Guide 2007-2013 Pour X-Press Trouble Shooting Guide- 2014-2018 Pour X-Press Trouble Shooting Guide 2019+ Models
Includes 2023
Pour X-Press Trouble Shooting Guide 2024+ Models
Wax Hand Tank Troubleshooting Guide 2007-2013 Wax Hand Tank Trouble Shooting Guide 2014-2018 Wax Hand Tank Trouble Shooting Guide 2019+ Models Wax Hand Troubleshooting Guide 2023+ Models
EZ MIX Troubleshooting Guide EZ MIX Troubleshooting Guide EZ MIX Troubleshooting Guide EZ MIX Troubleshooting Guide

HOW TO REPROGRAM YOUR 2025 MELTER TEMPERATURE CONTROLLER:
*Older Models up to 2024 & ALL PRIMO25s: SSR = Relay
HOW TO REPROGRAM YOUR FILLER TEMPERATURE CONTROLLER

To Send a Component or Unit for Evaluation, Please Complete Evaluation RequestRepair- Evaluation Authorization Request

Please Note ALL Pre-2006 Models Are No Longer Serviceable BUT We Do Offer Updated Replacement Components/Repairs for some 1990-2005 Systems. For assistance with these units, please email us with your 1) name, 2) serial# or order number and 3) a brief description of any issue you may be having for assistance to: [email protected] Thank you